PRIVACY POLICY

WHO WE ARE


At Spilt Milk Studios, we want to build your trust and confidence in our company, and specifically our games. Spilt Milk Studios is not in the business of selling, renting or trading personal information with other companies and businesses for marketing purposes. In this Privacy Policy, we’re providing detailed information on why and when we collect any of your personal information in Lazarus, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

TYPES OF DATA WE COLLECT


Anonymised Ingame Data

Lazarus uses a third party service called Playfab to give every player a unique ID, which is linked to your Steam account - another third party software - and this allows us to log information about your gameplay experiences in Lazarus, without knowing specifically who you are.

Information collected from Lazarus

We collect all the information we can about your experiences inside the game, your interactions with all of the systems that we’ve designed, and any bugs you may encounter too. This includes but is not limited to how many times you’ve died, how many asteroids you’ve killed, and how many Loot Crates you’ve yet to open. It also collects how much real money you’ve spent, on what items, and when. Finally, it collects the country & the closest city you access the game from.

How is the information managed?

The information is stored in Playfab, an online system which has the tools to allow us to quickly process data. The specific date we store is chosen by Spilt Milk Studios. Playfab’s privacy policy can be found here. Playfab reads the data it collects from both our game and Steam. Steam’s privacy policy can be found here.

How long does Spilt Milk Studios keep the information for??

The information is stored for as long as it is useful, by which we mean that either as long as the game is running, or until you’ve requested that we delete your information.This is because the information we keep helps us make the game better for every player, and that includes comparing historical data to recent changes.

Are we allowed to process your data?

Yes, but only because we adhere to very strict and sensible rules and have proven that we have what is referred to as a Legitimate Interest to process it. Essentially, we may process your personal information for carefully considered and specific purposes which are in our interests as well as those of our customers, and enable us to enhance the services we provide, and which we believe also benefit our customers.

What are Legitimate Interests?

“Legitimate Interests” means the interests of our company in conducting and managing our

Business, which enables us to give you the best service/products and the best and most secure

experience. For example, we have an interest in making sure the game is fairly balanced and therefore more fun for you, so we may process your information to make sure that our changes have the desired effect.

It can also apply to processing that is in your interests as well. For example, we may process your information to protect you against fraud when transacting in our game, and to ensure our game and systems are secure.

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

If you have any concerns about the processing, you have the right to object to processing that is based on our legitimate interests. If you wish to do so please email us on gdpr@spiltmilkstudios.com

What is the information used for?

The main purposes for which the information is processed are:

1. For technical purposes essential to effective operation of our games, particularly in relation to identifying bugs and balancing the game experience to be more fun and rewarding.

2. To enable Spilt Milk Studios to tweak and balance the game so that it is secure and free of exploits.

How do I stop Lazarus from collecting data?

If you want to prevent Lazarus from collecting data, you must stop playing Lazarus. Full details of your rights can be found in our EULA which can be accessed by clicking here.

How do I remove the data that has been collected?

You can request that we remove your data. Doing so will mean you are no longer able to play the game. Full details of your rights, and how to contact us regarding removal of data, can be found in our EULA which can be accessed by clicking here.

Do we share the data collected?

We share a very limited amount of the data (player counts, concurrents, bugs and performance data) with selected partners, because we are contractually obliged to. Lazarus is built on SpatialOS, a technology developed by Improbable, and as such we have a business relationship that means we help them support us by sharing a select and small part of this data with them. They are not privy to financial or personal information at all. Improbable’s privacy policy can be found here.

ACCESS TO YOUR PERSONAL INFORMATION

Under GDPR you are entitled to view, amend, or delete the personal information that we hold. Email your request to us at gdpr@spiltmilkstudios.com

Changes to this Privacy Notice

We keep our privacy notices under regular review. This policy was last reviewed on 22nd May 2018.